Frequently Asked Questions
Everything you need to know about your Junie beauty journey.
Are Junie products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Junie products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened cosmetics?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, even if it has been opened, you can return it for a full refund or store credit.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products suitable for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.