Returns & Exchanges
At Junie, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging and meet our hygiene standards for a seamless refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original Junie box, ensuring all protective seals and caps are intact to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing